Odd error message

Discuss and ask questions about CADViewX (Lite and Pro versions).

Moderators: SDS, support, admin

Post Reply
lordjim
Posts: 2
Joined: 31 Mar 2007, 19:28
Location: USA
Contact:

Odd error message

Post by lordjim » 21 Feb 2008, 04:55

I have a question about CADViewX. I purchased a copy a few months ago (order #300036891) and have a pilot application using it at my customer's site. CADViewX was registered successfully, and has been running flawlessly for a few weeks now, and I'm going to be ordering some more copies when we're ready to deploy our package next month.

However, on the test system, a dialog occasionally pops up saying "The number of licenses is not enough." The title bar of the dialog has the same contents as the main application window: it does not refer to CADViewX. You did send me an update file titled "CADViewX5.1.1+NewCore.zip", which I'm currently using. Is there something I'm doing that would cause this? This is not a critical problem at this point, since we haven't gone live yet, but I'd like to figure it out before we do.

Best regards,

Jim K.

support
Posts: 3271
Joined: 30 Mar 2005, 11:36
Contact:

Post by support » 26 Feb 2008, 14:31

Hello Jim,

Please contact us to support@cadsofttools.com accordingly this question.
We need to know your registration info and how you plan to use CADViewX with your application.

Sergey.

Please post questions to the forum or write to support@cadsofttools.com

Post Reply