Floating License Server

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mortonj
Posts: 2
Joined: 02 Feb 2007, 17:07

Floating License Server

Post by mortonj » 02 Feb 2007, 17:08

Does anyone have an issue where the floating license server will just stop? I have to restart it about every two days. It is running on Windows Server 2003

support
Posts: 3271
Joined: 30 Mar 2005, 11:36
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Post by support » 09 Feb 2007, 16:13

Hello!

Thank you for the question.
<b>Floating License Server</b> does not have to stop. What service packs are installed on your computer and what firewall applications do you use?
<br />
Also we need to know whether <b>Floating License Server</b> arise any messages and whether system log contains respective records among system events.

Sergey.

Please post questions to the forum or write to support@cadsofttools.com

mortonj
Posts: 2
Joined: 02 Feb 2007, 17:07

Post by mortonj » 13 Mar 2007, 21:32

Service pack 1 for Windows Server 2003, Windows firewall is turned off.

Burritosdad
Posts: 2
Joined: 14 Jun 2007, 20:02

Post by Burritosdad » 14 Jun 2007, 20:26

I'm running into the same issue, also on a Windows Server 2003.

On it's own, Floating License will hang. I can open up the CS License Server Admin tool, but no entries are shown under the Applications tab. I have to bounce the license server to get things up and running again.

No messages are being displayed in the Event Log or displayed to the screen.

Burritosdad
Posts: 2
Joined: 14 Jun 2007, 20:02

Post by Burritosdad » 14 Jun 2007, 21:01

<blockquote id="quote"><font size="2" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by Burritosdad</i>
<br />I'm running into the same issue, also on a Windows Server 2003, no service packs have been applied to this server and the firewall settings are turned off (internal to our corp. firewall).

On it's own, Floating License will hang. I can open up the CS License Server Admin tool, but no entries are shown under the Applications tab. I have to bounce the license server to get things up and running again.

No messages are being displayed in the Event Viewer or displayed to the screen.
<hr height="1" noshade id="quote"></font id="quote"></blockquote id="quote">

support
Posts: 3271
Joined: 30 Mar 2005, 11:36
Contact:

Post by support » 15 Jun 2007, 12:29

Hello!

Please do the following actions:
<ol type="a"><li>

<ul><li>Open <b>Administration console for CS License Server</b>.</li>
<li>Select <b>Server settings</b> tab.</li>
<li>Set maximum parameter for <b>Timeout parameter</b> (7200 seconds).</li></ul></li>

<li>
<ul><li>Press <b>Start</b> button in the left bottom corner of the display.</li>
<li>Select <b>Control Panel</b>.</li>
<li>Double click on <b>Administrative Tools</b> icon.</li>
<li>Double click on <b>Services</b> icon.</li>
<li>Double click on <b>CAD Soft Tools Licensing Service</b> icon.</li>
<li>Select <b>Recovery</b> tab in the arisen dialog box.</li>
<li>Select <b>Restart the Service</b> in the First failure, Second failure, Subsequent failures dropdown lists.</li></ul></li>

<li>
<ul><li>Do you have any firewall installed on the server?</li>
<li>If you do, please check whether it does not closes access of port 5000 and <b>Floating License</b>.</li></ul></li></ol id="a">
Sergey.



Please post questions to the forum or write to support@cadsofttools.com

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